Frequently Asked Questions

Everything you need to know about shopping at Capy-Era.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days. Expedited options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return label.

Do you ship internationally?

Yes, Capy-Era ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location.

How can I track my shipment?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products eco-friendly?

At Capy-Era, we prioritize sustainability. We work with suppliers who follow ethical manufacturing practices and use recyclable materials whenever possible.